Neighbourhood Mental Health Cafes – Support Workers

Bank Staff

Job purpose

To deliver LLR Mind’s Neighbourhood Mental Health Cafes, organising relevant workshops and activities, and ensuring effective support is provided to people with mental health needs. 

Are you passionate about supporting people through mental health crises? Do you thrive in calm, compassionate spaces where every conversation matters?

We’re looking for caring, reliable, and emotionally resilient individuals to join our bank staff team at our Neighbourhood Mental Health Cafés. These safe, welcoming spaces offer support to people experiencing mental health distress — and you could be part of that vital work.

What You’ll Do

•  Provide a listening ear and emotional support
• Help create a calm, non-judgmental environment
•  Work alongside experienced staff and volunteers
• Be part of a community-led mental health initiative

What We’re Looking For

• A genuine interest in mental health and wellbeing
• Empathy, patience, and strong communication skills
• Ability to stay calm under pressure
• Flexibility to work weekdays and weekends

For more information, please see the job description to find out more about this role.

NMHC Support Worker JD (Bank Staff) 

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

What We Can Offer You

The following are just some of the benefits that Leicester, Leicestershire and Rutland Mind offer its employees:

• Annual Leave – 25 days plus bank holidays plus an extra day for every 2 completed holiday years’ service, to a maximum of 5 additional days after ten holiday years of service (pro-rata).
• Wellbeing Day – Every employee receives the benefit of a Wellbeing Day, each year, which can be booked if you feel you need a day to take care of your own mental health and wellbeing.
• Life Insurance Policy – All employees of LLR Mind are covered by a Life Insurance policy.  You will be auto enrolled onto the scheme from day one of service and are covered for the duration of your working life with the organisation or until your 75th birthday, if still employed by LLR Mind. The cover is for a payment of 2 x gross salary (tax free), should you die whilst in service with LLR Mind.
• Flexible Working – A range of options available for all employees dependent on role and responsibilities. This includes remote working and flexible hours (where possible).

To Apply

If you wish to apply, please complete the Application and Equal Opportunities forms. A paper copy of these forms can be obtained by emailing info@llrmind.org or calling 0116 2164340.

• Application Form (NMHC Support Worker Bank Staff)
• Equal Opportunities Form (Optional)

Once completed, please email your forms along with your CV to info@llrmind.org.

NB: Your CV will only be used as a final check to ensure you have the necessary experience for this role. It will not be considered as part of the shortlisting process.

Closing date: Continual until bank staff positions are filled 

Interviews: On a rolling basis 

Files

Job Description – NMHC Support Worker JD (Bank Staff)

Application Form – Application Form (NMHC Support Worker Bank Staff)

Equal Opportunities Monitoring form – Equal Opportunities Monitoring Form